Hyphen is redefining traditional client–agency engagement to deliver exceptional business results through a flexible model focused on relationships.
Hourly billing is bad for everyone.
We don’t believe in the hourly billing model. Clients never know whether the work is worth it and grow to resent the incremental asks for fear of driving up budgets. As for the agency, the concept of hourly billing leads to laziness, hindering innovation. We view hourly billing as a broken system breeding inefficiencies – an obsolete way of valuing work making it impossible to develop lasting relationships.
Our billing model.
Our unconventional fee structures are tailored and suitable for new, growing and established companies based on a performance- and value-oriented approach to ensure your satisfaction and trust in our commitment.
Flat Fee Model
Tangible outcomes, quickly.
Everything a new business needs to help you tell your story to the right audiences, the right way. In a timely and uncomplicated manner, we'll provide counsel and look after your branding and marketing needs so you can hit the ground running.
Monthly Fee Model
Our flexible, goal-oriented monthly fee model is ideal for growing companies in need of a digital presence, with marketing and design support to enhance your competitive profile. We'll assist your overtaxed marketing and business development teams.
Project Fee Model
Get stuff done.
Our reliable, project-specific fee model offers you peace of mind that a job will be done on time and on budget without the hassle of adding headcount or overhead costs to your team.
Cultivating long-term relationships that yield results is our drive and mission. While our world-class competitors have in-house teams and impressive offices, we pride ourselves on staying nimble and enthusiastic about working with exciting companies of all sizes and walks of life. Our talents and skillsets expand and flourish in line with demand. That's how we envision and redefine the client–agency relationship.
We're not afraid to break industry rules to improve our client experience. So we guarantee a few things:
- No account executives
- Proactive, solution-oriented service
- Commitment to quality and innovation
Testing the waters.
We take a passionate approach to our clients' success with a strong focus on building relationships and loyalty. Thus, we realize, we're not everyone's cup of tea. To mitigate unpleasant relationships, our Terms & Conditions are designed such that neither party ever feels trapped. So, if you decide not to continue, there will be no additional fee and all the work completed up to that date is yours.